Privacy policy

Jungle Society's Privacy Policy was created to demonstrate its commitment to the security and privacy of information collected through user registration on the website junglesociety.com.br.

Jungle Society is committed to keeping all information provided by its users intact, not disclosing it under any circumstances. The information will only be used to correctly process the order and/or when the user expresses a desire to receive the newsletter and/or news, promotions, launches, etc. User-entered personal information is important to Jungle Society as it helps make the site more targeted to its users. The data provided is recorded in our database automatically and stored completely securely without human intervention. Financial data is encrypted and is not stored in our system.
Personal information requested by the Jungle Society on its website will not be sent to other institutions (except in strict compliance with court orders). The data remains solely and exclusively in the virtual environment. Jungle Society will keep your information regarding purchases confidential, committing not to sell it.

PROVISION OF DATA 
By accessing the website junglesociety.com.br and/or providing personal data, the user automatically declares to know and accept the terms of the Privacy Policy. It will be the user's sole responsibility to guarantee the veracity and accuracy of the personal data provided on this website, with the user being certain that the user hereby exempts Jungle Society from any responsibilities and/or inconvenience regarding the inaccuracy of such information, and Jungle Society may also suspend or immediately cancel, regardless of notification, the user's registration account and refuse any and all use.
 
COOKIES
When browsing our website, your preferences will be remembered through the temporary use of cookies. This technology is used to collect information and store your online preferences. Cookies allow our system to collect information from your browser and monitor browsing patterns that are established while you browse the website. Website users have the option to activate or deactivate cookies at any time through their browsers.
 
SENDING EMAILS
When visiting our website, a window may appear asking for your email address. It's up to you to decide whether or not you want to receive our emails with launches, news, content and exclusive promotions. Emails will only be sent with your consent and can be deactivated at any time via the link in your email.
  
SECURITY
Maintaining the security of you and your personal information is very important to us. We take security measures to maintain the confidentiality of personal information, including:
We use the Secure Socket Layer (“SSL”) protocol to encrypt the personal data you send to us during the purchase process (including any financial information such as credit and debit card details). The SSL Certificate guarantees that all your personal and transaction data (delivery address, credit card details, order history, among others) will never be disclosed, as its system encrypts and encodes data sent over the Internet. This technology also prevents the transit of information from being accessed or altered by third parties;
We require a personal password to access your account on our website. Your password is secret and we recommend that you do not reveal it to anyone;
We do not save your credit or debit card details that would enable third parties to carry out transactions using your debit or credit card details (such as your CVV number);
 
HOW IS MY INFORMATION USED?
See below, in detail, the purposes for which we collect your information, what specific information we collect and the legal bases for which we propose this data.
- Provide you with purchased products: to purchase products, you must register an account on our website. Your information (name, address, telephone number, email and financial information – such as credit and debit cards) will be used so that you can send the order and we will process and fulfill it. We may use your information to contact you regarding your orders and account and provide support when necessary.
- Administer, maintain and optimize our website, our services and your experience. We want you to have the best possible experience when interacting with us using our website. To do this, we use your information (login data, statistical information and the device used) to ensure that the website, its settings and any Wi-Fi network are working correctly, to adapt and customize our website to your preferences and to provide specific pages for your language and location.
- Provide you with customer service: When you contact our customer service team or review us for any reason, whether by email, phone, chat or otherwise, we will use your information (name, phone, email ) to assist us in categorizing communication, responding to you and, where appropriate, investigating and resolving any problem or incident occurring with your order. We also use your telephone number and email to inform you of the status of the purchase and any problems that may occur with your order;
- Communicate new product offers and updates: where you inform us that you would like to receive marketing communications from us or when you purchase from our website, unless you tell us otherwise, we will use this personal information (name, email ) to send occasional updates, news and offers via email. We may use this information to tailor our messages to your preferences;
- Carry out studies, analyzes and research about your point of view and use of our website. By agreeing to receive communications from us, we may use your personal data (name, address, email and telephone number) to send you surveys and polls to find out your opinions about our products and navigation on our website. We may also perform analyzes and studies on how you use our website to optimize the website and your experience. We may involve third parties in these studies, analyzes and research.
- Yours and our financial security: For the security of all parties involved, we need to guarantee the authenticity of our customers. To do this, we may use your personal information (name, address, financial information – credit cards) to confirm your identity and credit and anti-fraud checks. We may involve third parties in this process, fraud prevention agencies and credit providers, but no formal credit check will be carried out and your credit will not be affected. Please consider that we will not sell your information without your consent (be it name, address, email, financial information or any other information) to third parties.
 
WHO DOES MY INFORMATION SHARE WITH?
To offer our products, we work with carefully selected third-party partners. To do this, we may share your information with the following third parties in limited circumstances.
- Third-party service providers serving business purposes: For the proper functioning of our websites, we rely on carefully selected service providers who provide us with their services and products. These include logistics companies to make deliveries, anti-fraud and credit checking agencies for our security, consultancies to improve our marketing, technology, intelligence and support providers to maintain our IT infrastructure and others. We allow these companies to use your personal information solely and necessarily to support us and provide us with their services. We do not permit these third-party service providers to disclose or use your information for any other purposes. We are careful and demanding in the handling of your information by third parties, just as we require them from us;
- Advertisers serving our marketing purposes: We may provide your information to our advertising and social media partners (such as Facebook and Instagram where available) when they request information to select and serve relevant advertisements about our products and services to you and others;
- Comply with legal requests: If we need to assist regulatory authorities and law enforcement agencies, in compliance with the law, court order or legal processes. Although we appeal judgments whenever possible, in some cases we may be required to share your information with regulatory authorities and law enforcement agencies. When we consider it appropriate and if we are not prohibited by law or court order, we will attempt to notify you of these legal demands.
 
HOW LONG WILL MY INFORMATION BE USED?
We retain the data you provide to us for as long as your account with us is active and thereafter for as long as you may still have questions or a right in relation to our services, not extending to any retention period to which we are subject by legal requirements. that are applied to us. In some circumstances you can ask us to delete your data. Check what they are: you believe that it is no longer necessary for us to store the personal data we have about you; we are processing personal data we hold about you based on your consent, and if you wish to withdraw your consent there is no longer any reason why we can use your personal data; we process personal data we hold about you based on our legitimate interests and if you object to such processing; you no longer want us to use your personal data to send you promotions and special offers; you believe that we are improperly processing your personal data. Please note, however, that we may retain personal data if there are valid reasons under the law for doing so (e.g. defending legal requests or freedom of expression), we will inform you in these cases. After your use of our services has ended, we may store your information in an aggregated and anonymous form.

DOUBTS?
If you have any questions about our Privacy Policy and the use of your data, feel free to contact us via email at jungle@junglesociety.com.